...more than an order, it’s a promise.
After-Market-Sales services are becoming increasingly important for competitive advantage in the marketplace.
Technology companies must meet aggressive service levels for parts delivery, while reducing parts inventories.
Forecasting and Order Management
Your orders are entered into our state-of-the-art MRP sales order entry system. All parts, commit dates, product availabilities, and shipping instructions are at your fingertips 24 hours a day, 7 days a week. Our after-market-sales planners will be in constant communication with your planning organization to insure the highest deliver-to-promise service levels.
We offer full turnkey spare order and upgrade services. Light assembly is not a problem. We will assemble, pack, and ship directly to the end customer. Whether made-to-order or repetitive, we can tailor an after-market-program for optimum success.
We provide bar coding, testing, quality assurance, and shipment tracking services. Our engineers will work with your staff to insure the most accurate bill of materials to minimize costly assembly mistakes, before they reach your customer.
Turnkey Material Procurement
We can provide fulfillment services for either consignment or full turnkey projects. Our experienced material planners will assist in cost reduction efforts that will insure the highest profit margins. We are happy to establish relationships with your vendors and assist in creating your Approved Vendor List (AVL).
Shipping single units to multiple locations is our specialty. High quality controls are in place to insure the correct package gets shipped, to the correct customer, at the correct location. All shipment confirmations are automatically sent real-time via e-mail, EDI, web portal, or to your specific requirements. Transactional shipping history is always available, 24 hours a day, 7 days a week. You can now respond to the never ending question from your customer; “When did you ship it?”